Refund Policy

 Effective Date: 02/08/2015

Thank you for choosing Vijay Industry for your OCA Machine needs. We value your satisfaction and are committed to providing a transparent and fair refund policy for our products, including OCA Punching Airbag Machines, OCA Bubble Remover Machines, and more.

1. Eligibility for Refund:

Refunds are eligible within 7 days from the date of purchase.

To be eligible, the product must be unused, in its original packaging, and in the same condition as received.

2. Initiation of Refund:

To initiate a refund, contact our Customer Support Team at vijaymobileindustries@gmail.com within the eligible period.

Provide your order number, reason for the refund, and any supporting documentation if necessary.

3. Inspection and Approval:

Once your request is received, we will inspect the product to ensure it meets the eligibility criteria.

Approval or denial of the refund will be communicated to you within [number of days] days.

4. Refund Process:

If approved, the refund will be processed using the original payment method.

It may take 30 days for the refund to be reflected in your account.

5. Non-Refundable Items:

Certain items are non-refundable, including [list any specific items or conditions].

6. Return Shipping:

Customers are responsible for return shipping costs unless the product is deemed defective or there was an error on our part.

Use a trackable shipping service to ensure the safe return of the product.

7. Damaged or Defective Products:

If you receive a damaged or defective product, contact us immediately with photos and a description of the issue.

We will arrange for a replacement or refund, including any applicable shipping costs.

8. Contact Information:

If you have any questions or concerns about our Refund Policy, please contact us at:

Vijay Industry

Business Manager

Email: vijaymobileindustries@gmail.com

Phone: +91 8888662533

9. Changes to Refund Policy:

We reserve the right to update or modify our Refund Policy at any time. Please review the policy periodically for any changes.

At Vijay Industry, we strive to make your experience with our OCA Machines seamless. This refund policy is designed to ensure fairness and transparency in the rare event that a refund is necessary. Thank you for choosing Vijay Industry.